Accessibility Statement

Last updated: February 2026

Our Commitment

Trinsic is committed to ensuring that our website (trinsic.com) is accessible to everyone, including people with disabilities. We strive to provide a positive experience for all users and are continually working to improve the accessibility and usability of our website.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

What We're Doing

We are actively taking the following steps to ensure accessibility:

• Using clear, readable fonts and sufficient colour contrast throughout the site.
• Providing alternative text for images where appropriate.
• Ensuring our website can be navigated using a keyboard.
• Using semantic HTML to support assistive technologies such as screen readers.
• Structuring content with proper headings and labels.
• Ensuring forms include descriptive labels and clear error messages.
• Testing our website regularly for accessibility issues.

Known Limitations

While we strive for full accessibility, some areas of our website may not yet be fully optimised. We are aware that:

• Some third-party content or plugins (such as payment processors or social media embeds) may not fully meet accessibility standards.
• Certain older product images may lack detailed alternative text.

We are actively working to address these issues.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: hello@trinsic.com Website: trinsic.com/pages/contact

We aim to respond to accessibility feedback within 5 business days and will work to resolve any issues as quickly as possible.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com for further guidance.